Legal notice
Legal Notice & Disclaimer
By accessing and using this tableware retail website, you agree to abide by all the following terms and disclaimers.
1. Website Content
We endeavor to guarantee that all text, pictures, size parameters and introduction information of tableware products displayed on this website are accurate, latest and trustworthy. Our operation team conducts regular inspection, revision and update on all website content to deliver a reliable browsing and shopping experience for customers.
2. Accuracy of Information
We spare no effort to verify the authenticity, integrity and precision of all tableware-related information on the site, including material labels, dimension data, capacity parameters and product matching descriptions. Nevertheless, minor clerical mistakes, untimely data synchronization or page update delays may occasionally exist. If you spot any inconsistent, misleading or wrong information, kindly reach out to our customer service team. We will carry out immediate verification and rectification without delay.
3. Use of Information
All information published on this website is only for general reference of tableware selection, comparison and purchase. Before you place orders, make purchase decisions or match tableware with kitchen scenes, we suggest you double-check key details such as material grade, actual size, applicable disinfection methods and usage limits via customer service consultation if needed. We shall not be liable for losses caused by decisions made solely relying on unconfirmed website information.
4. External Links
For your convenience of acquiring auxiliary information such as tableware cleaning tutorials and kitchen matching cases, our website may embed hyperlinks leading to third-party platforms. We will only select publicly recognized credible websites to set external links, but we hold no control over the content, service standards, privacy policies and business operations of external sites. We reject all liabilities for disputes, losses or risks arising from your access to third-party websites through our links.
5. Website Availability
We maintain daily technical maintenance to keep the website accessible and ensure smooth browsing, product viewing and order submission functions 24/7. Temporary website downtime, page loading failure or function interruption may happen due to server maintenance, system upgrade, network failure or unexpected technical faults. We are not accountable for any shopping inconvenience or opportunity loss brought by such temporary service suspension.
6. Legal Compliance
We strictly abide by all local, national and cross-border applicable laws, food contact material safety regulations, consumer protection rules and e-commerce management policies. No clause within this legal notice shall be interpreted to restrict or deprive any statutory rights that cannot be excluded by relevant laws and regulations.
7. Tableware Product Information
We take maximum efforts to restore the real look, mark exact dimensions, clarify material standards, list accurate pricing and illustrate product functions of all tableware goods on the page, including stainless steel cutlery, ceramic bowls, wooden handle tableware and dessert serving plates. However, subtle differences may exist between displayed pictures and actual goods, caused by shooting light, screen color difference, production batch craft adjustment and manual measurement deviation. Before completing payment, please contact our support staff to confirm all your concerns about the tableware. We will only bear corresponding after-sales obligations within the scope specified by relevant consumer laws.
8. Intellectual Property
All original content on this website, including tableware product photos, size parameter texts, product copywriting, brand logos, packaging design pictures and scene matching renderings, are either fully owned by us or legally authorized for commercial use. All such intellectual properties are protected by copyright, trademark and related intellectual property laws. Unauthorized copying, downloading, reproduction, modification and commercial secondary use of any website content without our written permission are prohibited. We reserve the right to pursue legal compensation against all infringement acts.
9. Tableware Usage Disclaimer
Our tableware products are manufactured in line with food-contact safety standards, but proper usage is required. Damages, safety hazards or personal discomfort caused by improper operation such as overheating wooden-handle cutlery in high-temperature ovens, violent collision of fragile ceramic tableware, long-time soaking of solid wood accessories or using tableware beyond the stated disinfection limits shall not be our liability. We recommend following the usage and care tips attached to each product.
10. Order & Logistics Disclaimer
Estimated delivery time and stock quantity shown on the website are for reference only. Stock shortage, logistics delay, parcel collision damage in transit and customs clearance delay for cross-border orders may occur under objective factors. We will assist you to solve relevant problems actively, but we shall not compensate for indirect losses such as catering schedule delay or party arrangement changes caused by the above uncontrollable factors.